Terms and Conditions

1. General
TheWiserHome operates as both a retailer and professional installer of smart home products. By purchasing products or booking installation services, you agree to these Terms and Conditions.
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2. Orders and Payment
All product orders and installation service bookings are subject to acceptance and availability.Prices, product specifications, and service fees may change without prior notice.Payment must be completed before product shipment or installation scheduling.
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3. Installation Services
TheWiserHome provides professional installation services performed by qualified technicians.Installation appointments will be scheduled upon confirmation of product purchase and payment.Customers must provide safe and reasonable access to the installation site.Any additional work or materials required beyond the original scope will be communicated and charged separately.
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4. Refunds and Returns
Refunds for products and installation services are at the sole discretion of TheWiserHome.All refund requests will be thoroughly investigated, including inspection of installed products and service records.Refunds may be denied if products have been installed and used, or if installation services have been completed satisfactorily.Customers must report any defects or issues within 7 days of delivery or installation completion.
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5. Warranty and Liability
TheWiserHome warrants that installation services will be performed with reasonable care and skill.Product warranties are subject to the manufacturer’s terms and conditions.TheWiserHome is not liable for damages resulting from improper use, unauthorized modifications, or third-party interference.Liability for any claim related to products or installation services is limited to the purchase price paid.
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6. Shipping and Delivery
We strive to deliver products within estimated timeframes but do not guarantee delivery dates.Risk of loss passes to the customer upon delivery.
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7. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of TheWiserHome and protected by copyright laws.
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8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website, products, or services constitutes acceptance of the updated terms.
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9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction where TheWiserHome operates.